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The Palazzo at the Venetian Resort Review

If you’re wondering if there is a perfect suite at the Venetian Resort for you, then this Honest, unbiased review from someone who stayed in one may help you decide.

Noted with the TripAdvisor Travelers’ Choice Award 2021, travelers often give 4 to 5 stars for location, cleanliness, service, and value.  The most popular mentions about the hotel include the prestige lounge, sunken living rooms in the suites, the canyon ranch spa, how large the rooms are, and upgrades.  With that in mind this was my #1 choice for a Vegas stay and I often recommend it to others.

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The Palazzo or the Venetian

Once you’ve decided that you definitely want to stay at the Venetian Resort, the choice comes down to which one and which room.  The Venetian gives you closer access to the clubs, the strip, and gaming options like Poker.  The Palazzo is quieter, newer, and has suites that are similar but slightly larger.  With those details in mind, for families or a more relaxed vacation, I would definitely go with the Palazzo.

Palazzo Suites

Luxury King or 2 Queen Suite | 720 SQ FT  with a separate living room; oversized bathroom with a roman tub.

It is often recommended that upgrading to the Prestige Club Lounge is worth it.  It includes a private check-in with Prosecco, daily continental breakfast, afternoon coffee and tea, daily cocktail reception, business center access, and access to the 12,000 SQ FT  Prestige Lounge on the 23rd floor.  If you’re looking for a hotel stay with free drinks and free breakfast, then upgrade to the Prestige Club.

Premier Suites:

  • Premium King Suite | 940 SQ FT  includes a sitting area and guaranteed strip or pool view.
  • Grand One Bedroom Suite | 1280 SQ FT includes a double-door entrance, jetted tub, and a separate powder room for guests.

Top Tier Suites:

  • Executive Suite | 1850 SQ FT 1 – 2 Bedrooms overlooking the crossroads of the strip with either a piano, pool table, or theater room in the suite.
  • Penthouse Suite | 3204 SQ FT 2 Bedrooms includes Prestige Club, Limo to/from the airport, VIP check-in, and VIP concierge services.
  • Presidential Suite | 6277 SQ FT 3 – 4 Bedrooms with 24-hour butler service, limo to/from the airport, VIP check-in, and VIP concierge services.
  • Chairman Suite | 6367 SQ FT 3 – 4 Bedrooms includes a massage parlor, workout room with steam and sauna, wet bar, dining room, and terrace. 

Palazzo Benefits

  • Parking is free and easy to access the rooms, casino, or shopping and dining.
  • Remote controlled room darkening Roman-shades and curtains.
  • 4 large pools, in-pool chaise lounges, daybeds, and luxurious cabanas.
  • McCarran International Airport is 10 – 15 minute drive away.
  • Comedy shows, Concerts, and the Atomic Saloon Show
  • All the food you could want from Takeout to quick bites and celebrity chef restaurants.
  • Many of the restaurants feature a Happy Hour special.
  • You can make some reservations online.

Find More Family Friendly Hotels in Las Vegas

My Stay at the Palazzo

I booked online with my favorite travel agent (that’s me folks!).  Found a great deal about 6 weeks before my travel dates after a friend asked me to go.  

The deal: Southwest Vacations had a nice special that took $125 off for a whopping total of $526.93.  That included round trip air (nonstop) from Tampa, FL to Las Vegas, NV and a 3 night stay at the Palazzo in a Luxury King Suite for 1.  

vacation package summary cost

I was able to line up my flights how I like them, early morning flying out and early evening return.  That’s the price you might pay for just the room depending on when you travel, so timing is always key.

Transportation

While there is a Hertz at the Venetian which can make for simple rental car planning, I found it easier (and less expensive) to just pick up a rental car from the airport with Budget.  

The logistics of taking a limo and renting a car one way at the end of the trip wasn’t working out well due to availability of cars.  That would’ve been my preferred method so I wouldn’t have to rent a car the entire time but it turned out that was just what I needed.  I liked having the freedom to come and go whenever and wherever I pleased.

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Typical Costs from the airport:

Cab $20

Uber $15

Shared Shuttle $15

Private Limo/Car $60 – 100

Rental Car as low as $20/day depending on company, type of car, time of travel.  Airport pick up usually costs more in taxes.  Some places may not let you return/drop off at different locations without additional fees.  Las Vegas has more rental car options in the exotic and luxury categories than in some places.

Check-In

During the rush of getting ready to travel, I forgot that online check-in was available.  So, I checked-in the old-fashioned way and had a short wait in line.  Overall the process was pretty simple since I had already paid for everything ahead of time and was aware that $150 per night is authorized at check-in and $45 per night will be charged for the resort fee.

I was asked if I was interested in an upgrade, which I was! I had just sent a client the month before that received a great upgrade offer to a terrace suite (which is quite lovely if you want a private outdoor space to use during your stay).  I was hoping for the same. But, I’ve learned that “mileage varies”, we don’t all get the same opportunities and offers and maybe, it’s because the circumstances aren’t the same either.  I was offered several upgrade options ranging from the same suite with a strip view for $45 per night to the terrace suite for $100 per night (my client got it for $20 per night so I’m a little envious).  

I was prepared to go up to $30 extra per night so $45 didn’t interest me at all.  I also inquired about a travel agent rate and showed my ID but he said he didn’t have any.  Sometimes, knowledge is power and a curse.  

I knew that if I had booked the Prestige lounge travel agent rate at the time I was looking, I would’ve paid considerably less than the upgrade prices I was being offered but slightly more than my package price.  With that in mind, I had set my limit at $30 for the upgrade before I had even arrived. (I’m not an impulse buyer even though I love an upgraded experience.)  

So, I accepted my fate in my original suite and then he said it wasn’t available yet.  In fairness, it was a little after noon, well before check in time but I wanted to refresh and recharge.  I asked what was ready for an early check-in that I can upgrade to and he switched me to a Luxury 2 Queen Suite.  

I arrived at my suite and started recording only to find a used towel and someone’s shirt hanging in the closet.  Darn.  There goes the A+ for clean.  Mistakes happen but it does make you wonder what else did housekeeping miss.  So, I called to find out if they have another room I can move to and can I move to it without coming all the way back down to get a new key.

Bingo! The woman I spoke with upgraded me to a lower floor with a nicer view and sent the room information to the key, no need to come down.  I did have to switch to a different set of elevators and the service was reprieved for a short time.  While the room was adequate, it still had some minor cleaning issues that I’d rather not see but took care of on my own.  This is why I always carry sanitizing wipes: sticky little handprint on the chair, cup rings on the coffee table, and some crumbs right on the center of the floor by the handprint chair of course.  No, those shouldn’t have been missed but nothing is perfect.  I didn’t even bother calling again or complaining at all, I was ready to move on with my solo vacay time.

Right after check-in, I received an email with offers such as a $15 slot credit and spa specials.

During My Stay at the Palazzo

I can’t say that I really took advantage of much while I was there but I did enjoy walking around the Canal Shoppes.  I loved getting my breakfast bowl at JuiceFarm although the one nearest to the Palazzo tower was only open on weekends during my stay. 

I came back to my room a little after midnight one night and thought I would just order room service.  I was warned that it would be at least 90 minutes before they could bring me my Beyond Burger. And it really didn’t come until almost 2 AM, they weren’t exaggerating.  

4 Days goes by fast especially when I had plans of going to see Usher in concert, spa day, shopping, tea time at the Waldorf, visiting Omega Wolf Mega Mart, dining at Hell’s Kitchen, wound up Dueling Axes, mimosa at the botanical gardens, wandering Red Rock Canyon and the Neon Museum. See these options and more when you check out these things to do in Las Vegas when you don’t gamble.

Check – Out

On check-out day, they send an email with a link for a quick check-out.  I requested a late check-out and was given 12 PM. However, I decided to get on with my final day of busy sightseeing instead.  I reviewed my folio and saw all charges as they should be, then waited until I loaded up my car and was sure I hadn’t left anything to click the link.  I received an email copy of my statement a few hours later.  

Regrets

None – OK, maybe I should’ve booked the upgraded experience but I really wouldn’t have been there for most of it anyway.  I’ll save it for when we take the family back on a long Western Canyons tour.

I definitely would do more of the Happy Hours available, especially Sugar Cane Raw Bar & Grill and Rosina’s Reverse Happy Hour.

If I were lucky enough to wrangle several ladies together for a visit, a cabana day would be a must! 

I would take some time to treat myself to some ultra pampering at the Canyon Ranch Spa – specifically, at least a pedicure and some hydrotherapy time and a Vegan lunch at Truth & Tonic.

I would stay up till 5 AM or wake up early for some iconic shots by the LOVE sign and the flowery gazebo without trying to maneuver around all the other people.

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Eco-Friendly

One more thing that I love about the Venetian is its sustainability efforts.  

  • The Palazzo received LEED Silver Certification in 2008
  • The Venetian received LEED Gold Certification in 2010
  • Master light switches to save energy
  • LED lights in all suites, LED televisions, and energy efficient minibars
  • Green sustainable certified chemicals used for cleaning
  • Sustainable certified building materials, amenities, and housekeeping practices.
  • Free electric car charging stations.
  • A Nano-filtration water system keeps them off the grid for irrigation.
  • Powered by 100% renewable energy.
  • Honest Food Program uses seasonal, locally-sourced, fresh, and sustainable ingredients.

Pandemic Reality

We’re still in a pandemic and although I made my trip plans before things started getting worse this summer, I was happy to see that Las Vegas had immediately reinstated mask mandates right before my trip.  I was even happier to see the guards around the Venetian and other places I went to on the strip, enforcing the masks indoors. 

I thought I didn’t have much to worry about since I am vaccinated but it was still a concern especially after hearing about breakthrough cases.  As always, follow the rules, keep your distance, and stay as safe as you can while enjoying the world around you.

Conclusion

Despite a few hiccups, yes, I still recommend and would return to the Palazzo.  I loved the room and I could see it fitting my usual travel buddies perfectly.  A few missed cleaning spots aren’t the end of the world, I understand that the housekeepers have a heck of a job to do and everyone doesn’t treat them respectfully and make their job a little easier.  

I’m a pretty organized traveler and I leave my room pretty clean when I check out.  I keep my garbage tidy and all they have to do is pick up the bag to throw it out, change linens, and their usual routine.  They shouldn’t have to play hide and seek figuring out where you’ve thrown trash all over the room.  

Find More Family Friendly Hotels in Las Vegas

I have kids too, crumbs happen, heck they happen from me as well.  Besides, I’d be hard pressed NOT to find something wrong in even the finest hotel rooms. I have found lost toys, clothing, ketchup packets, you name it.  

Stay in enough hotels and you will soon realize, none of us are perfect every single day at our jobs or in life.  I only tell you about the hiccups to set the expectation that we all make mistakes, never let it ruin your time.

It’s a beautiful property that fits every kind of traveler and you may find absolutely no reason to leave since it has everything you need right there.

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